> For the complete documentation index, see [llms.txt](https://docs.cherry-ai.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.cherry-ai.com/docs/en-us/question-contact/ask.md).

# How to Ask Questions Efficiently

Cherry Studio is a free and open-source project. As the project grows, the team’s workload has also been increasing. In order to reduce communication costs and to be able to resolve your issues quickly and efficiently, we hope that everyone, before asking questions, will handle the issues encountered as much as possible according to the following steps and methods, so that the project team can spend more time on project maintenance and development. Thank you for your cooperation!

## 1. Documentation review and search

Most basic issues can basically be solved by carefully reading the documentation

* For software features and usage issues, you can go to [Feature Introduction](/docs/en-us/cherry-studio/preview.md) documentation to view;
* Frequently asked questions will be included in [FAQ](/docs/en-us/question-contact/questions.md) page; you can first check the FAQ page to see whether there is a solution;
* More complex issues can be solved directly by searching or asking in the search box;
* Be sure to carefully read the tip box content in each document, which can help you avoid many problems;
* On GitHub's [Issue](https://github.com/CherryHQ/cherry-studio/issues) page to view or search whether there are similar issues and solutions.

## 2. Search online, ask AI

Questions unrelated to client features, such as model usage (e.g. model errors, answers not meeting expectations, parameter settings, etc.), are recommended to first search for relevant solutions online, or describe the error messages and issues to AI to find a solution.

## 3. Ask in the official community or create an issue on GitHub

If the above steps 1 and 2 do not find the answer or cannot solve your problem, you can go to the official [tg channel](https://t.me/CherryStudioAI)、[Discord channel](https://discord.com/invite/wez8HtpxqQ)、[QQ group ](#user-content-fn-1)[^1]\([Join the group with one click](https://qm.qq.com/cgi-bin/qm/qr?authKey=xe5nfGVZLMYnlJq%2F%2B4kN03YWcDBB2lnD7tc9rWus2mxS0JHUbOzk79cO7MYuqyGR\&k=UKVgl3YPHmwPaU8qeO1VG03NcUkACKsc\&noverify=0)）to describe the problem in detail and seek help.

1. If it is a model error, please provide a full screenshot of the interface and the console error information. Sensitive information can be masked, but the model name, parameter settings, and error content must be kept in the screenshot. How to view console error information [Click here](/docs/en-us/question-contact/questions.md#kong-zhi-tai-bao-cuo-cha-kan-fang-fa).
2. If it is a software bug, please provide<mark style="background-color:green;">specific error description</mark>and<mark style="background-color:green;">detailed</mark>[<mark style="background-color:green;">reproduction</mark>](#user-content-fn-2)[^2]<mark style="background-color:green;">steps</mark>to make it easier for developers to debug and fix. If it is an intermittent issue that cannot be reproduced, please describe in as much detail as possible the relevant scenario, background, and configuration parameters when the issue occurs.\
   In addition, you also need to include<mark style="background-color:green;">platform information</mark>(Windows, Mac, or Linux),<mark style="background-color:green;">software version number</mark>and other information in the issue description.

{% hint style="success" %}
**Request documentation or provide documentation suggestions**

You can contact tg channel `@Wangmouuu` or QQ (`1355873789`),`sunrise@cherry-ai.com`.
{% endhint %}

[^1]: Group number: 611659451

[^2]: that is, (the error) appears again


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.cherry-ai.com/docs/en-us/question-contact/ask.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.